Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Contact Page
Contact Email
Contact Number
+27 73 384 6041
Postal Address
38 Kliphout Road, Delft, Cape Town, 7100
General Inquiries

For any inquiries regarding this policy, please refer to the contact details provided.

Privacy practices

Data collection and cookie use

This section outlines the categories of information we collect, where that information comes from, the types of cookies used on the site, and the choices available to manage cookie preferences. For broader details, see our Privacy Policy or contact page.

01
Collected data

Data Collection Practices

We may collect personal data such as names, email addresses, and usage data to enhance user experience and fulfill service requests.

The categories of data collected depend on user interactions with our services.
02
Data sources

Sources of Data

We collect personal data directly from users when they provide it voluntarily or through automated means during their interactions with our services.

Data is obtained directly from users through forms, registrations, and service usage.
03
Cookie types

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance and functionality cookies enhance user experience and site performance.

Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie controls

Cookie Management

Cookies are used to improve user experience and analyze site traffic, and users have the option to accept or decline cookies.

Users can manage cookie preferences through their browser settings at any time.
01
Processing purpose

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Data processing is conducted for legitimate business purposes as outlined in this policy.
02
Third-party sharing

Data Sharing with Third Parties

We may share personal data with trusted partners who assist us in providing services, subject to confidentiality agreements.

Third parties that receive personal data are obligated to protect it and use it only for specified purposes.
User Rights

User Rights

Users may access, correct, or request deletion of their personal data in accordance with applicable laws.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

We will respond to requests for exercising user rights within the timeframe stipulated by law.

Requests regarding user rights will be addressed in a timely manner as per legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data retention periods are determined based on the necessity for the intended purposes.
Policy Updates

Policy Updates

Users will be informed of any material changes to this privacy policy to ensure transparency.

We will notify users of significant changes to this policy through appropriate communication channels.